SHIPPING POLICY
Shipping Policy
At MANEVIQUE, we know that receiving your new accessories is an important part of your shopping experience.
We work with logistics and shipping providers to help deliver orders safely, efficiently, and reliably.
1. Processing with Care
Order Processing
Orders are normally processed within 1–3 business days after payment has been successfully confirmed.
Processing time is separate from shipping and delivery time.
Estimated Delivery to the United States
Standard delivery generally takes approximately 5–12 business days after dispatch.
International delivery times may vary depending on destination, shipping provider, customs clearance, local delivery networks, and other circumstances outside our reasonable control.
Shipping estimates are not guaranteed delivery dates.
Available shipping methods, charges, and estimated delivery times will be displayed at checkout where applicable.
2. Shipping Times & Rates
Standard Shipping
Estimated delivery for U.S. orders is generally 5–12 business days after dispatch.
Free Standard Shipping
Eligible orders of US$49 or more qualify for free standard shipping where this offer is available.
Geographic restrictions or exclusions, if any, will be displayed at checkout.
Orders Below US$49
For orders that do not qualify for free shipping, the applicable shipping cost will be calculated or displayed during checkout based on the destination and available shipping option.
3. Tracking Your Order
Once your order has been dispatched, available tracking information will be sent to the email address used when placing your order.
Please allow some time for the shipping carrier's tracking system to update after the shipment is created.
4. Damaged or Incorrect Deliveries
We take reasonable care when preparing and packaging orders.
If your order arrives damaged, defective, incomplete, or incorrect, please contact:
within 48 hours of delivery.
Please provide your order number and clear photographs of the product and packaging so our customer service team can review the issue.
5. International Orders, Customs, and Import Charges
International shipments may be subject to customs inspections, import duties, taxes, brokerage charges, or other fees imposed by authorities in the destination country.
Unless otherwise specifically stated during checkout, such charges may be the responsibility of the recipient.
Customs procedures may also delay delivery and are outside our direct control.
6. Important Shipping Information
Address Verification
Please carefully review your shipping address before submitting your order.
Once an order has been dispatched, we may not be able to change the delivery address.
Incorrect or Incomplete Addresses
Where permitted by law, customers may be responsible for additional shipping charges caused by an incorrect or incomplete address supplied during checkout.
P.O. Boxes
Some delivery services may not support P.O. Boxes. Where possible, we recommend providing a complete residential or business address.
Multiple Shipments
Orders containing multiple products may occasionally be shipped in separate packages and may have multiple tracking numbers.
7. Delayed or Lost Packages
Delivery delays may occur because of weather conditions, customs procedures, carrier disruptions, public holidays, high shipping volumes, incorrect addresses, or other circumstances outside our reasonable control.
If tracking information has not updated for an unusual period or you believe your shipment may be lost, contact service@manevique.com.
We will review available shipping information and, when appropriate, work with the carrier to investigate.
Contact Our Logistics Team
For questions about order status or shipping:
Email: service@manevique.com
Customer Service Hours: Monday to Friday, 9:00 AM–6:00 PM, China Standard Time, excluding public holidays.
MANEVIQUE — Style delivered with care.